FAQ

What size am I?

We understand that it is often difficult to gauge sizes online and that you want to get the perfect fitting garment. If you are unsure of the measurements that we have provided for each style, please send us an email of your measurements or of any questions that you may have at heythere@backbeatrags.com and we will try our very best to help you find the right size.

Can I cancel/change an order?

You may cancel/change an order within 12 hours of ordering. Please send us an email at heythere@backbeatrags.com so we can assist you. Please note that orders with Express Shipping are shipped immediately may not be canceled/changed.

What payment methods are accepted?

We accept Visa, MasterCard, Discover and American Express credit card payments through Stripe.  We accept PayPal as well. We do not accept personal checks, money orders or direct bank transfers. Please note, your account will not be charged until your order actually ships.

Do you guys have a physical shop?

While we do not have a permanent retail shop at the moment, we do pop-ups around Los Angeles several times a month. We invite you to come see us at our pop-ups as this is a great way to be able to try on the clothes before you purchase them. We also often have vintage stock that do not reach the online store because we sell them right away at our pop-ups. If you want to know where we will be, we suggest signing up for our newsletter or following us on instagram @backbeatrags to keep up to date with our pop-up schedule. Hope to meet you in real life!